1. Scope of application
The following General Terms and Conditions (GTC) cover all orders placed via this online shop.
2. Registration of customers / Data Protection / Liability
For calling up and acquiring goods and services of the company MEMOBA via http://www.memoba.at/ registration of the customer is required. Due to a possible order of a product or a service of the company MEMOBA via http://www.memoba.at/ the registration is carried out. At the same time as registering, the customer agrees that the data provided by him/her on the basis of the registration will be checked by the commissioned company. Should the data provided by the customer change, the customer is required to inform the company accordingly. Furthermore, the company reserves the right to reject or recall customers or their registration, in particular if there is a justified suspicion that the company could suffer damage as a result of the customer's activation.
The data provided by the customer shall be stored by MEMOBA and treated confidentially. MEMOBA shall not, however, be liable for the misuse of customer data by third parties, such as in particular the user name or password specified to the customer as part of the registration process.
3. Contracting party / Conclusion of contract
In the event of a purchase, the purchase contract shall be concluded with MEMOBA. The goods listed in the online shop represent a binding offer. The purchase contract is concluded when the customer presses the order button and thus selects the products in the shopping basket ordered with payment. Acceptance of the products will be confirmed immediately by the customer receiving an e-mail of confirmation after receipt of the order.
Notwithstanding the foregoing, a mutually binding contract shall also be concluded if the customer selects the payment method
Credit card (Mastercard / Visa).
Preliminary invoice
In the case of advance payment, you transfer the invoice amount to our specified account within 7 working days after conclusion of the contract. The ordered goods will be reserved for you until then. From this point on, we can unfortunately no longer consider your order. The goods will only be dispatched after receipt of payment.
Shipping on account
However, this is only possible within Austria, possible from the 2nd order. You hereby undertake to pay the invoice amount within 8 days of receipt of the goods.
Please transfer the amount due to:
memoba e.U.
IBAN: AT56 2024 1036 0000 5387, BIC: SPNGAT21
and please enter your invoice number under reason for payment. If you are in arrears with your payments, we reserve the right to charge you the reminder fees that were necessary for the appropriate collection of the claim.4. Shipping costs
The prices stated in the online shop do not include shipping costs. The customer will be informed about the exact amount of the shipping costs in the offers. These will be invoiced additionally.
5. Payment methods
- Credit card
- Preliminary invoice
- Shipping on account
6. Self collection
At the request of the customer, self-collection of the ordered goods is possible by agreement with MEMOBA.
7. Transport damage
Should the ordered product be defective or damaged on delivery, the customer must immediately complain to the delivery company and also contact MEMOBA. The warranty rights against MEMOBA remain unaffected by this.
8. Revocation
The customer has the right to cancel the contract within 14 days without giving any reason. The revocation period is 14 days from the first day of delivery. The revocation must be made exclusively in writing and signed by the customer, by means of an unambiguous declaration. In order to comply with the withdrawal period, it is sufficient that the customer sends the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
9. Consequences of the revocation
If the Customer revokes the concluded contract in due time, all payments that MEMOBA has received from the Customer, including delivery costs if applicable, shall be refunded to the Customer without delay and at the latest within 14 days of the day on which the notification of the revocation of this contract was received by MEMOBA. The same means of payment shall be used for this repayment as was requested in the original transaction, unless otherwise agreed. In accordance with the EU Consumer Law Directive (RL 2011/83/EU, ABI L 304 of 20.11.2011, p. 64), the return costs shall be borne by the customer in the event of revocation.
10. Value replacement
If the Customer has used the goods in a manner that goes beyond the inspection of the type, condition and functionality, and the goods have deteriorated in quality as a result, MEMOBA shall be entitled to demand appropriate compensation for the value.
11. Copyright / contractual penalty
The client is strictly prohibited from using the content on the website, which is protected by copyright, for any purpose other than his own. The customer is not authorised to duplicate or exploit the content in any form or to make it available to third parties. Should the customer violate any of the above prohibitions, he shall pay a contractual penalty in the amount of EUR 4,000.
12. Final provision / Severability clause
Austrian law shall apply without exception; the UN Convention on Contracts for the International Sale of Goods is excluded. German shall be the sole language of the contract. Should individual components of the General Terms and Conditions (GTC) not be effective, the remaining conditions as well as the concluded contract shall remain upright and valid notwithstanding this. The rights and obligations arising from the concluded contract shall accordingly be complied with.
